1)Speak live to one of our staff would be easy,using the "Live Support" function on the right top corner of this page, just click on the Live Support logo.
2)We are at your service via email contact, but here are some tips:
   If you are contacting us about an order you have placed, please offer us your order number (it’s important!).
   Never change the subject of our emails as your email, otherwise it will be filtered into spam and get lost.
   Don't delete what we write to you in emails when you respond, otherwise we have no idea what the conversation is about - we have multiple people answering emails here.
   Emails that we reply to are quick and to the point, we don't write essays.‘To the point' comes off as a little rude sometimes. We assure you that is not our intention. Our intention is to answer your question and solve the problem as quickly as possible.
   If you have sent us emails and got no reply in 2 days,please call us online.This is serious cause we never do that.