1.Shipping Methods
2.Refund Policy
1.Shipping Preferences
Every time you place an order via our order form, you can choose from one of these shipping preferences:
* Group my items as free shipping (free shipping on per order, and offer tracking No by random (Save value $7)
Free Shipping take 6-14 delivery days by hongkong air mail to different countries.Save US$7 directly for buyer
* I want my items have a tracking number . Ship them by the quickly way (at additional cost)
I want my items safe. I nees a tracking number (at additional cost)we pre-pay per order US$7 for all buyer.But base on the free shipping is with the tracking number. by random.we suggest our buyer to add US$7.5 while the payment more than US$50, we will use this US$7.5 to buy a tracking� number for the buyer to make sure we can trace where the stuff going . (USA,UK,Canada.)
I want the item quickly (at additional cost)base on the international shipping ,we suggest the buyer to pay US$22.9 to change to the express way(EMS/DHL/UPS) while your order reach US$120.it deliever there about 3-5days. and the post man will call the buyer to make sure the post time sometimes.so you can get your items earlier and very safe than you would have if your chosen the "DHL/UPS/EMS way add US$22.9"option .Of course, we'll still attempt to save you money to avoid the Customas tax .To ship per order leaves our office within 1 business days.
Is it safe to shop on-line at Gamezway.com?
At Gamezway.com, we guarantee your privacy and on-line shopping safety.We do not store any credit card information.We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.
What are the available shipping methods?
Gamezway offers regular air mail post for free shipping methods on all products since 2010 . For urgent orders, customers are welcome to choose DHL Express for faster delivery of products for a nominal upgrade fee to cover cost. which kinds shipping way you like to choose are available via a selection box after confirm the shipping address page before you checkout.
We automatically ask the larger orders to DHL Express for faster delivery. You may check the shipping option before your pay.For countries not served by EMS, DHL International Express will be used instead. In general DHL costs more than EMS so there may be additional express shipment charges. but the additional express (low than US$10)all on us .
How fast is DHL Express?
While it generally takes 6 to 14 business days for air mail delivery, DHL takes about 3 to 5 business days for most countries (including the US,). Please note that processing and packaging time still apply (see the processing schedule below).
Countries that we can currently ship EMS packages to:
Australia, Austria, Belgium, Cambodia, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Italy, Japan, Luxembourg, Macau, Malaysia, Malta, Mongolia, New Zealand, North Korea, Norway, Papua New Guinea, Philippines, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, U.K., U.S.A, and Vietnam.
Is there any discount for bulk/volume purchases?
Gamezway.com provides two methods for you to get bulk/volume purchase discounts:
Yes, The more you order the more your save. We are a wholesale supplier login in Shenzhen China and Canada. We manufacture various kinds cards and accessories for NDSL/NDSI ,Supply it for many big companies which in USA/UK /Japan carry by boats and ships.A matter of course. Ebay supplier or online storer also welcome for stock goods from us . we will offer a special discout for the old� bulk customas .and offer a coupon code sometimes .
Does Gamezway.com handle International orders?
Yes,sure ,what we fact to all are the international customers, we ship worldwide at no additional charge.we try the best to sigh per order with low cost to help the buyer to avoid they local Customs tax. Such as the all air mail bag will be sign as 1pcs accessory / US$10, the DHL also will be stochastic signed as low declared value .
Can I change my delivery address after I have placed my order?
No. we will use the address which you offer when you make the order.most the time. We will shipped out per order within 24 busienss hours after confirm the payment , so it is the best that you can inform us in time. so that we can avoid the wrong address shipping fee and save each other's time to make the stuff deliever ASAP quickly . otherwise when the address already left our warehouse before your request , thus address cannot be changed.
If I chose to use free shipping, can I trace the order with the tracking number?
- Register Air Mail Tracking link(HongKong Post):
http://app1.hongkongpost.com/CGI/mt/enquiry.jsp
Here are some websites for tracking of different countries: - http://www.usps.com (United States)
- http://www.canadapost.com (Canada)
- http://www.royalmail.com (United Kingdom)
- http://www.anpost.ie (Ireland)
- http://www.singpost.com(Singapore)
- http://www.chronopost.fr(France)
- Porto Rico,Australia,Germany,Brazil,Japan,Italy,Holand,Spain...ect customers can track the parcel at local Post office.
- Express Tracking link:
- EMS: http://www.ems.com.cn/english-main.jsp
- DHL: http://www.dhl.com.hk
- TNT: http://www.tnt.com/country/en_cn.html
- UPS: http://www.ups.com/content/hk/en/index.jsx
- The parcel status can be tracked on each website after 1 or 2 days when we updated your order status.
- Please note : We do not ship orders out on Saturday or Sunday. Any order placed on Saturday ,Sunday or a national holiday will be sent out on the next business day.
2.Gmezway Refund Policy
You may return defective items within a month of delivery for a full refund or exchange .
Please email us for technical support and return instructions before returning the item.
Customer is responsible for return shipping and handling cost.
what we can do for you?
a gamezway will offer $7.5 re-shipping fee and handing cost for buyer, and try the best to avoid any custom tax.
b gamezway offer full refund service or bear return & reshipping cost if we make wrong the order, sure it be , we will try the best to avoid this happen
c We provide manufacturer warranty against manufacturing defects on the products we carry.
d we will reship a brand new item instand of the defective item (if it don't affect second time sale) within 2 business days when we get the return.
Restocking fee up to 5% of total price might be charged for non-defective return items.
Please provide tracking information ,your order No. for any return packages.so that once we get the return,we can follow up your case ASAP for you.
Our sevice email is :sales@gamezway.com
online chat :Monday -Saturday. morning ,9:00am-6:00pm



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